Archive for Business Finance

Controlling Cashflow Outflows

I have mentioned before that, in business, Cash is King!

To survive in business, you must have a handle on your cashflow and disciplined processes to control it. Not only do you need to improve your cashflow for Inflows, you need to also control the cashflow in regards to ‘Outflows’. Maintaining control on where and how the cash goes out in business is just as important as where and how much cash comes into your business. If you don’t have a handle on your cash Outflows, it won’t matter how much revenue the business brings in… you can potentially cripple a business by spending without discipline.

Expense Classification

The first step is to classify your expenses – Fixed and Variable.

Fixed expenses are those that do not vary with Sales e.g. rent, utilities (office), loan payments, municipal taxes, accounting fees, car expenses, etc. Variable expenses are those that very with sales e.g. cost of materials in manufacturing, direct labour costs, commission payments, variable utilities (manufacturing), sales taxes, etc.

Establish Budgets

It is critical that you establish a budget for your expenses. Without this you cannot Test and Measure your progress (or lack thereof) of cost control.

Cost Control

Fixed expenses need to be negotiated up front and monitored vs. budgeted. Key areas to watch include phone costs and office supplies. Utilities costs can also bleed profits – turn off the lights and computers at night! Know your Breakeven $Sales. (Fixed Costs/Gross Margin %)

Variable expense control includes negotiating better deals for raw materials, strict control of overtime wages and constant improvement in waste elimination and efficiency – ask your employees for help here!

Trade Accounts Payable

This is a standard form of business financing. Suppliers who grant you 30 day terms effectively loan you money to buy their products at 0% interest rate. Prudent use of credit cards can get you up to 55 days of 0% financing – but make sure you pay on time.(Many cards will also give you reward points toward that vacation you’re going to take! However, please check with your accountant and government policies on reward point usage with your company.) You can generally stretch payments a few days however be careful – your credit rating is important, so don’t abuse this process.

Having firm control of your company’s finances, including Inflows and Outflows is critical to the success and growth of any business. Take the time to know your numbers, and track them regularly.

 

 

Improve Your Company’s Cashflow

In business, cash is king, so having predictable cashflow is essential. I have heard of people working all night to deliver a product or service to a customer. But I have never heard of an organization staying up all night to deliver an invoice to a client.

To improve a business’s cashflow, typically one of the first questions I ask as a Business Coach is, “What is your invoicing process?”

Here are some key questions to ask yourself…

  • Is the invoice delivered with the goods or service?
  • How many times do I say, “I’ll send you the bill.”

Many companies, particularly bigger ones have cut off days for monthly payments. So if you miss delivering the invoice for the current months cut off date by one day, it may be 48 or 60 days before you get paid.

  • Do I leave invoicing to the end of the month?

Typically what happens here is that your customers will take 30, 40, 60 days to pay. Why let money sit in other people’s bank account.

  • What does it say on the bottom of our invoice or statement?

If you give people 30 days to pay they will take 40. What impact would it have if your invoices said “Due on receipt.”

To improve your cashflow, make collecting the money from your customers as important as meeting and delivering their needs. It’s important to your business.

 

 

Slow Moving Receivables: Can Help You Get Better

Every challenge in business is a chance to examine and get better. If you have customers that are not paying invoices on time, your first reaction is to get on the phone and chase down the slow payers. In fact, many organizations have people and departments dedicated to credit collections. But… what if you took the opportunity this challenge affords, and dig a little deeper… Now, I am not saying you shouldn’t take action to obtain payment for overdue accounts; however, putting a little time into some analysis can reveal vital information about your business. Often slow or none payment of accounts has a lot to do with the service you have delivered to the customer. To find the root cause of any problem, the exercise of asking “Why” is a great place to start digging. Keep on asking “Why,” and then “Why” again until you get to the root issue(s).

You may find many issues including…

  • A flawed sales process – you did not capture what the customer needed
  • A flawed order taking process  – you may have sent the wrong quantity
  • There may have been a misunderstanding of price
  • The delivery may have been too late for the customer
  • A failure in the production process indicated by product quality issues
  • A flawed packaging process – the product arrived broken
  • A flawed shipping process – you packed the wrong product
  • Decide if you really want to do business with this customer… are they costing time and money? Fire them. You choose who you do business with.

Examining your slow paying accounts can provide a wealth of information to be used to find weakness in your business. It may have little to do with the finances of your customers, or you may have chosen to do business with weak customers.

Your customer maybe using your problems as an excuse, get better and do not give them any excuse.